Archive for February, 2011

Send your survey to mobiles

February 28th, 2011

More and more people start to read their emails and connect with their friends through mobile devices. In order to survey those who are always on the go and don’t use computers very often, we developed the mobile version survey system. If your survey is visited from a mobile device, a specially optimized survey page will show.

For better display result, we removed customized themes and adjusted some page elements to fit surveys into small screens. So don’t be too confused when you see a blank survey with no custom fonts or background images on your mobile.

img1: This is how your survey looks on a computer.

img2: This is how it looks on a mobile. Notice the URLs are different? Your respondents enter the “www” address the same as on a computer and our system will automatically transfer them to “mobile” address. So relax, you don’t need to send different addresses to different respondents. Just give them the same address!

As our system is web-based, internet connection on mobile devices is required and your respondents need to use a mobile browser to visit your survey. Please remember that we only optimized the survey page (the page your respondents see and submit their choices) and you are not recommended to create surveys on your mobile devices.

We are also considering developing mobile applications so you can create and manage surveys easier on the go. Had you any suggestions for us, make sure we get your brilliant ideas!

How to print survey report

February 21st, 2011

Currently, we don’t have the option to export your survey report for printing. So if you want to print report, you need to use browser’s print function. For most browsers, you can find the print function under File tab of your browser. And for those who use Google Chrome, click on the wrench icon to find this function.

Before printing, make sure you set the printer to print page background too. Click on File tab of your browser, open Page Setup, make sure the “Print background” option is selected.

Rreview to make everything looks ok before you click “Print”.

PLEASE NOTE: as our charts are generated using flash, you can’t print them directly using web print function. Create a chart first then right click your mouse on the chart to save it to local drive.

Bonus coins granted!

February 9th, 2011

Those who have taken and submitted our customer satisfaction survey before Jan 31 should go & check your account balance now! We’ve granted 250 coins to your account as we promised. You now have more coins to spend for your online researches! ;D