What a pity that SurveyPie were too busy developing new features & totally forgot about 2011’s Xmas! But don’t worry, we won’t forget 2012’s New Year! Login now to check out 3 new lovely New Year themes under Theme tab! Why not adding some colour to your surveys!
Dear Pie-lovers,
This is the in-advance announcement of the release of SurveyPie new pricing. Starting November/19/2011, new pricings will become effective. Please read this carefully as modifications may affect your account and uses. If you continue using SurveyPie after Nov/19/2011, we consider your use as acceptance to all modifications made.
Detailed modifications include:
All coins you’ve bought or earned before the time new pricing become effective will remain in your account UNTOUCHED.
Had you any enquiries, please contact us at support@surveypie.com Thank you! 
Great news, pie-lovers! Starting April 15th, SurveyPie no longer sets top-limits on your response allowance! This means, you can collect unlimited responses through your surveys for free! Besides, we moved some “Pro features” to Basic feature category. From now on, you can use these features for free as well! Awesome isn’t it? But that’s not all. We even doubled the bonus coins you get when verifying your email and inviting friends!
We’ll look into each user’s account status and spending log. As data is huge, it may takes up to 5 working days to finish. We’ll send emails to users who are eligible for bonus coins to inform them how many coins they can get.
If you think you’re eligible but didn’t receive any notify emails until April-22-2011, please contact us using your registered email address.
More and more people start to read their emails and connect with their friends through mobile devices. In order to survey those who are always on the go and don’t use computers very often, we developed the mobile version survey system. If your survey is visited from a mobile device, a specially optimized survey page will show.
For better display result, we removed customized themes and adjusted some page elements to fit surveys into small screens. So don’t be too confused when you see a blank survey with no custom fonts or background images on your mobile.
img1: This is how your survey looks on a computer.
img2: This is how it looks on a mobile. Notice the URLs are different? Your respondents enter the “www” address the same as on a computer and our system will automatically transfer them to “mobile” address. So relax, you don’t need to send different addresses to different respondents. Just give them the same address!
As our system is web-based, internet connection on mobile devices is required and your respondents need to use a mobile browser to visit your survey. Please remember that we only optimized the survey page (the page your respondents see and submit their choices) and you are not recommended to create surveys on your mobile devices.
We are also considering developing mobile applications so you can create and manage surveys easier on the go. Had you any suggestions for us, make sure we get your brilliant ideas!
Currently, we don’t have the option to export your survey report for printing. So if you want to print report, you need to use browser’s print function. For most browsers, you can find the print function under File tab of your browser. And for those who use Google Chrome, click on the wrench icon to find this function.
Before printing, make sure you set the printer to print page background too. Click on File tab of your browser, open Page Setup, make sure the “Print background” option is selected.
Rreview to make everything looks ok before you click “Print”.
PLEASE NOTE: as our charts are generated using flash, you can’t print them directly using web print function. Create a chart first then right click your mouse on the chart to save it to local drive.
Those who have taken and submitted our customer satisfaction survey before Jan 31 should go & check your account balance now! We’ve granted 250 coins to your account as we promised. You now have more coins to spend for your online researches! ;D
From Jan 30 to Feb 8, SurveyPie team will be out of office for Chinese New Year holiday of 2011.
The survey system will be running as usual, and we have staffs for website maintenance.
If you had any questions during this period, you can still send us emails or leave us messages and we’ll try our best to respond to you but please be aware that there can be delays.
We apologize for any inconvenience this might cause and we would love to wish you a Happy Chinese New Year! Thank you for your understanding.
Rating scales and Ranking questions are two common question types in survey researches. In our new system, SurveyPie can now support these two question types. To add a Rating Scale question or Ranking question, you first need to add a Matrix question to your survey.
SurveyPie even allows you to easily analyze Rating scale questions by adding scores to each answer choice. In the final report, you get a Total score and an Average score. But make sure you set your points of each answer choice correctly.
Of course, if you don’t need to analyze any scores, simply set the Matrix to “Multiple choice”.
If you want your respondents to rank a series of answer choices, set the question to “Ranking”. By seleting this option, your respondents can choose only one from each column for this question.
SurveyPie allows users to add logic rules to either questions or pages. But there is a small difference between Question Logic and Page Logic.
When adding logic rules to questions, you simply select questions should appear once respondents select this answer choice. But if you are adding logic rules to pages, be sure you select the corresponding PAGE not the question in that page. Otherwise, your respondents may see blank pages!
As SurveyPie never put limits on your survey or response numbers, you can create as many surveys as you like. However, “My surveys” only displays 7 surveys per page. How to find your targeting survey easy and fast? There are 3 ways to do this.
1. Search. Type one or two keywords of your targeting survey title into the search box, you can find it right away.
2. Sort. Surveys can be sorted in 3 ways: by survey titles, by the date of survey creation and by the date of survey modification. You can choose to display surveys from A to Z or Z to A, from oldest to newest or newest to oldest. It’s totally your call.
3. Tag. You may have several surveys using the same title, but distributed via different channels. To make it easier for management, tag them differently. Click on [Modify] and enter a suitable tag for you to recognize.
In the future, you can find all surveys sharing the same tag easily by choosing it in the drop-down menu of tags.
These are the 3 easy ways to manage your surveys fast. If you find out other ways to manage surveys more efficiently, don’t forget to share with us!
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